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End User Technician

Gibraltar / Salary: £27,000 - £29,000 / Department: IT / Hours: Monday to Friday

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Fancy a new career in a fast-paced and dynamic workplace? If so, this could be your lucky day! We’re looking for an IT End User Technician to join our IT team   based in Gibraltar.

The successful applicant will need to provide a single point of contact for all staff in relation to IT issues and incidents. You will provide exceptional standards of support to all customers and support a variety of products, services and platforms. 


Skills, experience & qualifications

• ITIL Foundation V3  is mandatory
• Good experience  of enterprise software and application support and delivery
• MCP (Microsoft Certified Professional) is preferred
• Over 5 years IT operations and service delivery management & project management experience
• A+ / N+ Certification is preferred
• Telephony – Mitel or Avaya is preferred
• Excellent communication skills, both verbal and written 
• People management skills
• Good time management and organisation skills
• Problem solving skills with the ability to adopt a logical approach to solving problems
• Excellent technical skills
• SCCM software deployment skills and awareness
• User administration 
• Configure and install of desktop and laptop hardware
• Solid knowledge of Microsoft operating systems


Behaviours

• Self-motivated and enthusiastic
• An organised and proactive approach
• Ability to work on own initiative and as part of a team
• A flexible approach and positive attitude
• Emphasis on attention to detail and accuracy
• Takes initiative to make decisions 



So if you’re up for the challenge and wish to join our vibrant and busy team, please apply today. 
 
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