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Manchester vacancies

Claims Handler - Accidental Damage

Are you looking for a career with a fast-growing, dynamic company? Well look no further! We’re on the lookout to expand our Motor Claims team in Exchange Quay, Salford.
 
You may be a strong customer service guru looking for a new challenge in the Insurance industry or already in the claims industry but looking for a change. Either way- we’d like to hear from you!
 
As a Claims Negotiator, you’ll be required to take claims telephone calls from customers, asking appropriate questions in order to obtain the necessary information, and log all the required details on the system, for new and existing claims. We’ll provide full training for the role which will be delivered by our own in-house Learning and Development team.

 

Manchester

Salary: From £19,000 to £24,000 (depending on experience)

Department: Claims

Hours: Monday to Friday between 8am and 8pm, Saturdays 8am - 4pm (35 hours per week)

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In-house Engineer

Are you looking for a new career with a fast-growing, dynamic company? Well look no further! We’re looking for two In-house Engineers to join our Customer Claims team.

Our In-house Engineers are office-based and are responsible for ensuring motor vehicles that are subject to a motor claim are repaired to their pre-accident condition by using the most appropriate methods at the correct cost. You’ll accurately value and categorise vehicles if they are deemed beyond economical repair or are stolen and unrecovered, by carrying out extensive market research and engaging with the customer to set their expectations.

As an In-house Engineer, you’ll be required to identify fraudulent activity through investigative practice and liaison with claims colleagues, to correctly identify and advise on vehicle modifications which are non-standard to original equipment.

You’ll be expected to support all aspects of the business in order to assist in the claims process for both insured and third party in order to speed up settlement and minimise cost.

Manchester

Salary: £28,000 - £32,000 depending on experience

Department: Claims

Hours: 35 hours per week - Monday to Friday

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Intelligence Analyst Level 1

We’re on the hunt for a talented Intelligence Analyst to join our Intelligence team in either Haywards Heath or Manchester.
We currently have an exciting opportunity for an Intelligence Analyst to join our award-winning team.
As an Intelligence Analyst, you’ll receive, prioritise and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with department policies and procedures. You’ll also be required to undertake research on suspect claims and policies, produce comprehensive intelligence reports and produce witness statements for misrepresentation and non-disclosure.

Manchester

Salary: £22,000- £25,000 (depending on experience)

Department: Counter Fraud Services Department

Hours: Monday to Friday 9am to 5pm

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MOJ PI Team Leader

Fancy a new career in a fast-paced and dynamic workplace? If so, this could be your lucky day! We’re looking for a MOJ PI Team Leader to join our PI Claims team in Manchester.

The successful candidate will be required to supervise a team of MOJ Negotiators, ensuring all claims are resolved within a reasonable time period in accordance with company policies and procedures. You will also be required to support delivery of the Counter Fraud Services business plan through ensuring the team achieves its SLAs.
 
 

Manchester

Salary: Up to £36,000

Department: Third Party Claims

Hours: Monday to Friday 9am- 5pm

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Senior PI Technical Claims Negotiator

Fancy a new career in a fast-paced and dynamic workplace? If so, this could be your lucky day! We’re looking for a Senior PI Technical Claims Negotiator to join our PI Claims team in Manchester.

The successful candidate will be required to proactively manage overall Quality Assurance within the Technical Claims Team (MoJ) and to efficiently process a portfolio of Third Party Bodily Injury claims from the outset to conclusion. You will need to be a technical referral point on Personal Injury matters arising from the management of claims submitted via the RTA Portal.
 

Manchester

Salary: Starting from £30,000+

Department: Claims - Personal Injury

Hours: Monday to Friday 9am - 5pm

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Continuous Improvement Analyst

Do you love to identify, analyse and deliver continuous improvement initiatives and opportunities, collaborating with business workstreams to create an environment and culture of continuous improvement and innovation?
If you feel that you could do this, then make sure you read on as this could be the new challenge you're looking for.

We're currently looking for a Continuous Improvement Analyst to work within our Operational Excellence team in Manchester (some travel to the other offices).

Within this role, you’ll support in the delivery of OpEx, working in partnership with the business areas to identify and implement improvement opportunities across our business processes to eliminate non-value add activity, creating capacity and delivering benefit. You’ll need to use the right Lean tools and continuous improvement thinking and methodologies to support and embed a culture of continuous improvement.
 

Manchester

Salary: £40,000 - £50,000 depending on experience

Department: Operational Excellence

Hours: Mon - Fri 9am to 5pm

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