I’m a Supervisor within the Policy Validation team. Together, we review, investigate and validate information provided by our customers at policy application, adjustment and renewal stage.
How long have you been working at 1ST CENTRAL?
I started at 1st CENTRAL in April 2009.
Tell us about your career path.
I started here as a Sales Agent but left the company after a year because I thought the grass would be green elsewhere. However, I came back to 1ST CENTRAL after about nine months because I realised there are great opportunities here to develop. Since returning to the company, I’ve worked in the Customer Service and Finance Operations departments, before taking up my new position in January 2017.
What do you love about your current role?
I like the variety and challenges that each day brings. Some of our more complex investigations are particularly interesting! I consider myself a people person and I enjoy managing my team and working closely with them to ensure that they can develop within their roles and that we hit our targets as a department.
What’s the best thing about 1ST CENTRAL as a company?
I think the career progression offered here is amazing. It’s not like any other company I’ve known as there are lots of opportunities. The people are great too.
What did you want to be as a kid?
A farmer, because I’ve always loved animals and the outdoors.
What do you like to do in your spare time?
I like walking my dog George, camping, going to watch my local football team, playing badminton and just generally being outside. I also enjoy socialising with friends and jetting off to warmer climates.
Who would play you in the movie about your life?
James Corden, because I like to have a joke and a laugh, but I have a serious side when it comes to work. Some people say I look a bit like him too!